KING OF EXPENSIVE PRINTER CARTRIDGES – HP seems to have figured out an extrodianary way of extracting the uttermost amount of money from consumers who have been unfortunate enough to buy one of its printers.
HP not being content with overcharging for ink , the computer, printer manufacturing business apparently regionalises its printer cartridges as one user found out. The unfortunate person in question, Michelle Sullivan, from Malta, Austrialia bought an HP Photosmart C7180 printer, but was shocked when she couldn’t purchase printer cartridges after she moved to Malta.
HP has introduced a very profound collective strategy that rather than make the printer cartridge regionally unavailable, it has decided to create specific cartridges that are different for each of the same printers, but sold in different regions.
The surprised and bewildered Ms Sullivan went to great lengths to find out whether this apparent HP policy was genuinely true. After questioning the HP dealer in Malta, who told her that HP ink cartridges were regionalised, Ms Sullivan then had a chat with an online HP support agent.
Unsurprised at the reaction she received was less than helpful, with the HP agent suggesting that Ms Sullivan try Bestbuy or Walmart, not realising that neither of these retailers has stores in Malta.
HP has in the past put some rather questionable restrictions on its printing products. A number of its toner cartridges had lock out features that include page count chips that would stop the printer after a certain number of pages had been printed, regardless of whether there was still toner left in the printer cartridge. For the benefit of consumers wallets and the environment, a cottage industry flogging ‘blank’ page counting chips successfully grew out of HP’s corporate greed.
This sorry saga has left Ms Sullivan with a six-month old HP Photosmart C7180 printer that is effectively useless because the printer cartridges are unavailable merely because she decided to move.
At press time HP has yet to respond to our questions on this matter.
